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5
571297
April 19, 2024
Question

I found an error in turbotax but they won't call me back to correct. CRA nicely helped and let me fix my return, took 2hrs but $800 saved. 100% accurate????

  • April 19, 2024
  • 1 reply
  • 0 views
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    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 19, 2024

    This TurboTax FAQ tells you how to submit a claim under the TurboTax 100% Accurate Calculations Guarantee:

    https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/submit-claim-turbotax-100-accurate-calculations/L1WD8SJSR_CA_en_CA?uid=lv5y524y

    5
    571297Author
    April 19, 2024

    Thanks, but I fixed my return with CRA help.  Wouldn't have been caught by CRA either as Turbotax boosted my income and missed an associated deduction.  Should be fixed, so others don't lose out.

    T
    TurboTaxBrenda
    April 24, 2024

    The TurboTax error is in the HBP.  It incorrectly would not let me include my required 2023 HBP repayment, thus increasing my income and my taxes.

     


    We will look into this. Thank you for your feedback.

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