Question

Cashier's Check from Green Dot Bank is Less than What Refund Amount Should Be

Forum|Forum|1 year ago
May 19, 2024
2 replies
0 views

I used Intuit Turbo Tax online for the first time this year and agreed to pay their $129 fee out of my tax return, but the check I received from Green Dot Bank is less than the amount it should be after the $129 fee is taken out of my refund.

VolvoGirl

How much is missing? There is an extra $40 (45 for California) Refund Processing Service charge. And if they couldn't deposit it to your bank account and had to mail you a check I think there is a $10 fee for that too.

What is Refund Processing?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889

C

chelseestone

Mine is $155 less. The IRS told me to contact TT and TT told me to contact the IRS. Nobody can give me a solid answer. Even if they charge me 40 + 10. There is still 105 missing. Doesn't make any sense

CatinaT1

Your refund could be offset.

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.  

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

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C

chelseestone

Me too. did you find out why? The IRS told me to contact TT and TT told me to contact the IRS. Nobody can give me an answer. My check was $155 less than what I was expecting