Question

I can't find my 2023 returns even though I filed through TurboTax last year and have email receipts that indicate it from March 2024

Forum|Forum|1 year ago
March 4, 2025
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I am logged into TurboTax online with an email account, but it says "It looks like you didn't file with us in 2023" when I try to look at prior year documents. However, in my email account, I have two emails indicating that my returns were filed and that they were accepted from March of 2024

DoninGA

Do you have more than one TurboTax account? See this TurboTax support FAQ for how to view all of your accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents. Click on the Year 2023 and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.