Question

i filed 2023 with TurboTax. I saved all of my tax return files. Now TurboTax cannot find my last year's files. How do I recoup those files

Forum|Forum|1 year ago
March 4, 2025
1 reply
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I have used Turbo tax over twenty years. I always retain my returns, but none of my family files were found. Can those files be found somewhere?

DoninGA

Do you have more than one TurboTax account? See this TurboTax support DAQ for how to view all of your accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents. Click on the Year 2023 and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.