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March 1, 2025
Question

Printing or saving to PDF gets hung on my MacBook Pro

  • March 1, 2025
  • 2 replies
  • 0 views

When I try to print my return or even save it as a pdf file on my MacBook Pro, TurboTax hangs.  How do I fix it?

 

    2 replies

    CatinaT1
    March 3, 2025

    Are you using TurboTax Desktop or Online? This was a problem but was corrected in a recent update.

     

    You may need to do a manual update. 

    What is a manual update?

     

    You can try these steps to resolve if you are using the online version:

    • Clearing your Cache and Cookies
    • Using a different browser
    • Opening an Incognito Window
    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    SteamTrain
    March 4, 2025

    @CatinaT1 

     

    There is no Manual Update for the MACs !

     

    This PDF problem seems to be specifically for desktop MAC Software.

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*