Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
I
invisiblebacon
February 4, 2024
Question

Why does turbotax think I have "general business credits (Form 3800)? I don't have a business.

  • February 4, 2024
  • 1 reply
  • 0 views
I'm trying to file ant it is saying I need to purchase TurboTax Delux because "You have general business credits (Form 3800)". 

I don't own a business and a google search doesn't turn up anything about that form that is related to my situation.

1 reply

DoninGA
DoninGA
February 4, 2024

Delete the Form 3800 and if there is a Schedule C delete that also

 

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

    I
    invisiblebaconAuthor
    February 4, 2024

    Thank you. I tried deleting the form the way you said. It says it deleted it, but then it still shows the form. There are three related to 3800. I've tried deleting all three and none of them go away.

    DoninGA
    DoninGA
    February 5, 2024

    I really don't want to start over. I already spent 4 hours on this. Do you know if there's a way to get support to help with this kind of thing? 


    You can try TurboTax support to see if they can assist in this problem.

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification