Question

I am a single mum with no partner or spouse.I have tried to claim child daycare expenses and they are not showing up on my return?

Forum|Forum|2 years ago
April 3, 2024
2 replies
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TurboTaxSusan

Are you using TurboTax CD/Download or TurboTax Online?

J

jwanengAuthor

using on line turbo

TurboTaxSusan

Do you see an amount on Line 21400 of your detailed tax summary? Was the child under 16 years of age at any time in 2023? Was the child's net income in 2023 $15,000 or less? Did the child live with you?

TurboTaxSusan

Did you have employment or self-employment income? Or did you attend school or do research (for which you received a grant)?

J

jwanengAuthor

Yes, I did have employment income.

i also went back to previous returns where there were childcare expenses. In both cases they were not reflected on the return.

i have spoken to one of your tax experts. He was also unable to explain why this isn’t picked up.

when can I expect your experts to correct this problem as I want to submit my return.

T

TurboTaxBrenda

I had an expert call me and he was unable to resolve the situation.

I think there is a glitch in the software.

where do we go from here?

I am using the online version of turbo tax.

I have just tried on TurboTax Online and was able to view it all. I will send you an email.

Thank you for choosing TurboTax

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