Property Tax Refund Form box

You can try removing any thing that you input in TurboTax related to the property tax first and then uncheck the box or if this is a state return try removing it and starting over.

You can get to the property tax section of TurboTax by typing "property taxes" in the search bar and clicking on "Jump to property taxes".

You could also try logging out of the program, and clearing your cache and cookies. ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

You may also try using another browser.

Also, make sure that all updates have been run for your TurboTax program.

Click here for information on manually updating TurboTax.

Click here for information on removing a form in TurboTax Desktop.

Click here for additional information on deleting a form in TurboTax Online.

If you have additional information or questions regarding this, please return to Community and we would be glad to help.