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February 28, 2025
Question

Locked Forms

  • February 28, 2025
  • 3 replies
  • 0 views

Hi there,

 

I went to file my return and at the end I was told that the form I would need is locked and isn't available currently. The form I would need is a T1198, however, I see that as of Feb 2025, you are able to file this electronically. Wondering when this form is going to be available? I'm pretty upset after paying for the deluxe version, that I am now unable to file my taxes. due to an error on TurboTax's end...this should have been expressed PRIOR to me purchasing the program. 

3 replies

TurboTaxSusan
March 1, 2025

You can see a list of Forms that still locked here: Why does TurboTax say my forms are locked or haven't been finalized? We're working hard to finalize the T1198 and forms to align ourselves with CRA requirements, and we hope to have them ready soon. We appreciate your patience.

 

 

March 4, 2025

We have been using Turbo Tax for 10 years because it is FAST...not this year...first time for this. Locked forms...ETA on an up date?

Pretty under handed that you collect payment then say come back later. We could pen bomb this and mail it faster...I feel. a revaluation coming on for future use. 

crazyal0111
March 11, 2025

Schedule 3 is still locked by CRA and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized? 

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax for an accurate calculations.

We appreciate your patience.


OK well just called Intuit and they claim the final version is to be released on March 15th.  They sent me some links however I don't really find much info that is useful on the CRA site.  These are the links I received.  Maybe someone can make sense of these?

 

  1. https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-say-forms-locked-finalized/L9h4thZZJ_CA_en_CA 
  2. https://turbotax.community.intuit.ca/community/filing/discussion/re-locked-forms/01/3531795 
  3. https://www.canada.ca/en/revenue-agency/services/e-services/digital-services-individuals/netfile-overview/certified-software-netfile-program/detailed-information-turbotax.html 

On the flip side, I contacted CRA and they claim they know nothing about this as they are already receiving filings from individuals.  That being said, it sounds like Intuit is either feeding us BS or, maybe the delay between when Intuit gets the forms vs others like UFILE, is longer.  What I find peculiar is how can there be changes to forms after February 24 if as of that point you can legitimately file your taxes without repercussions and yet Intuit is still waiting for updates??

 

Sounds like someone dropped the ball this year.

 

Ok let's wait till March 15th and see what comes of this.  Otherwise, I'll be calling intuit for a refund and failing that, my lawyer.

 

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Update

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Ok so have an update for all, I tried seeing if I could save to PDF just the Federal and it worked, but when I tried the Quebec one, that gave me the message again of incomplete forms.  Proving again that intuit was FULL OF IT regarding CRA forms.  Evidently the agent did was talking out of his *** and did NOT do the proper research.  Now I have to call the provincial government and find out what's THEIR story.

 

2nd (final update)

Revenue Quebec:  So for those in province of Quebec, I have it on good authority (actual fact) from a Rev. Que. agent as to the issue.  Some of the forms, INCLUDING RL-3 were declined by the Fiscal administration as not proper or acceptable forms for 2024, amongst other forms, causing an unanticipated delay in a final version.  So fact of the matter is Turbotax is NOT at fault (apologies to Intuit) but rather, are waiting for the final official forms to be released to software companies like Intuit.  Some of you may have been able to file your taxes because your submission did NOT include any of these unofficial  forms, thus the software was able to complete your declaration.  Those who STILL are blocked, try submitting federal separately from Provincial and it may work.  

In meantime we have to wait.  For other provinces, you may want to contact the appropriate reps of your provincial gov't to see if they don't have the same situation, I believe Quebec is the only province submitting taxes separately so for other provinces it may not allow you to file anything until all forms are complete if your declaration contains these "catalyst" forms.

 

Hope that helps you all.  Took me over 2 hours of phone calls and research.  Now to wait....

leewoo64
March 4, 2025

I am waiting for form T1198E jut check mar 4 2025 and still not available  😪

TurboTaxAniqua
March 4, 2025

T1198 is still locked by CRA & RQ and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized? 

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax for an accurate calculations.

We appreciate your patience.

leewoo64
March 8, 2025

March 8 2025 and form T1198 is still not available.  wonder what is the issue?? anyone able to unlock this form?