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March 5, 2025
Question

Quebec and CRA will not allow me to File online 2024 taxes

  • March 5, 2025
  • 1 reply
  • 0 views

Hi,

I have completed both Quebec and CRA income tax and I cannot submit either online. I am getting the red cancellation dot when I go to click on NetFile. The Quebec side is not giving me an explanation on why and CRA is referring to locked forms ? The locked forms do not apply to my situation at all....using Desktop version. HELP.

1 reply

March 7, 2025

alot of us are in the same boat unfortunately. All they keep saying is that CRA is working on the issue and no ETA is given.  I've been using Turbo tax since 2019 because it was always fast and efficient. I think this will be the last year I'm using it. Hopefully we wont have to wait until end of march like it says

KelCorriAuthor
March 7, 2025

Update!

I spoke with their help line and they have confirmed with me that the issue will be resolved on March 14th. 

TurboTaxAniqua
March 18, 2025

The last part is so unhelpful. There is a 60-day limit. I bought the software in December and exceeded the limit. This policy really needs to be revisited.


All the locked forms will be unlocked and ready by the 20th of March, 2025, and you will be able to print/save/Netfile. We appreciate your patience.