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April 14, 2025
Question

Can I please have someone call me I am not getting help from the help online or the turbo tax calling customer service.

  • April 14, 2025
  • 2 replies
  • 0 views
Could someone please please call me I cannot get though to your customer service number it is a nightmare and your help online is no help I please need a live person

2 replies

April 14, 2025

No one can call you from the user forum.   The phones are swamped on the day before filing deadline.   Post some clearly worded specific questions here and we can try to help.  We can help with most questions except for billing issues.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
April 14, 2025

I just got off the phone with support. Number I used is 877-559-8824. My issue was online payment for Georgia state tax would not go through. Issue resolved when agent guided me through the payment process.

April 14, 2025

To the Employee Tax Expert who called me out for including a phone number in my post: The number was for TurboTax support - it shouldn't be a secret. I spent a lot of time trying to resolve an issue using online support with no results. Support resolved the problem quickly.