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C
carminebarone1
April 13, 2025
Question

IP Pin is correct still rejected

  • April 13, 2025
  • 2 replies
  • 0 views

I update the IP Pin for myself and spouse on my return and it rejected it several times. What could be causing the problem

    2 replies

    DoninGA
    DoninGA
    April 13, 2025

    Did you get the current IP PIN from the IRS - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

    M
    mesquitebean
    April 13, 2025

    Please post the exact error code and error message.

    C
    carminebarone1Author
    April 13, 2025

    from the email

    IND-996 - The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number.

    M
    mesquitebean
    April 14, 2025

    my daughter created the pin and it went thru! thanks for your help


    @carminebarone1 wrote:

    my daughter created the pin and it went thru! thanks for your help

    Great news!  You're welcome.  Good luck.

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