Question

Not able to efile: dependent's Soc sec num is a duplicate security number

Forum|Forum|1 year ago
April 11, 2025
1 reply
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Hi, I am not able to efile due to fix needed for California tax.

I have mentioned ITIN for my kids. I got a review to fix the entry.

California Information worksheet: Dependent's Soc Sec Num is a Duplicate Social Security number.

I paid the money for filing. Please help me here.

TurboTax Free Edition Online

V

Vanessa A

if you are being rejected for a duplicate social security number, this means someone else already filed with someone with that SSN/ITIN.

First go back and double check to be sure you entered the numbers correctly.

If it is, you can apply for an IP PIN which will allow you to file a return even if there is an issue with the duplicate ITIN

Get an identity protection PIN (IP PIN)

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H

harioumAuthor

No, it was not rejected. It seems there was some malfunction on the site in how it handled my information. I entered my dependents’ information only once, and I can clearly see it on my info page. Still, the system flagged it as a duplicate Social Security number for my kids when I tried to e-file.

Despite these warnings, it asked for payment. I made the payment with $272, and now I’m stuck and unable to e-file. This seems like a poor implementation on TurboTax’s part — how can you allow payment before resolving errors that prevent e-filing? There is no support as my money stuck and also you can’t efile. This is not a good thing with Turbo Tax.

I will never ever do efile with turbo tax again.