Question

Can I remove the deluxe upgrade if I decided not to claim medical expenses? It keeps asking me to pay for the upgrade even though I qualify for free version?

Forum|Forum|4 years ago
March 21, 2022
1 reply
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It keeps asking me to pay for the upgrade even though I qualify for free version after I’ve removed the medical info.

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.