Question

I have clicked the turbo tax assist, how do I cancel and choose the correct one?

Forum|Forum|4 years ago
January 3, 2022
1 reply
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Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.

To start a new return, select “Start a New Return” from under “My Returns”. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns” and delete the unwanted return by clicking the small Trash Can next to it.

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.

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