Question

Purchased the 2023 Turbotax and lost email with the activation code

Forum|Forum|2 years ago
April 2, 2024
3 replies
0 views

How do I contact turbotax to resend the email

G

GHarpe

An email has been sent to the email address associated with this account. Please verify your junk/spam folder also.

Thank you for choosing TurboTax.

S

Slam52

please send code via email - [email address removed]

Thnak you

help

I have re-sent the receipt. Please check your junk/spam folder if you don’t see it in your Inbox in a few minutes.

M

mhum1020

hard drive crashed & I lost my 2023 Turbotax program & previous years' returns were not backed up.

Please send me link with new sign in, activation code and if possible, recovery of previous years' returns?

TurboTaxSusan

@mhum1020

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

TurboTaxSusan

once you verify my purchase, please send me email with link & activation code asap...need to do my taxes!

@mhum1020 Unfortunately, I can't find your purchase with the information that I have access to. Phone support can verify your identity and get other information from you.

When you can phone support, tell the computer you want to speak to an agent. You may have to repeat yourself. Then when it asks if you if you want a text message, say no. It should then start asking you for your phone number and other info needed to transfer you to an agent.