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If you bought TurboTax CD/Download directly from us via TurboTax.ca, your licence code appears on the electronic receipt that's emailed to you.
Check your junk mail folder to make sure your TurboTax receipt didn’t end up there by mistake. If you haven't received your receipt by email within 24 hours of purchase, contact TurboTax Support to get a copy.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.