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March 22, 2022
Question

When we try to log into my husbands CRA account to autofill we get right to where they say when he logged in and when we press Next we get an Error code, Error ERR.021

  • March 22, 2022
  • 1 reply
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    1 reply

    TurboTaxSusan
    March 24, 2022

    Is your husband able to login directly to his My Account on the Canada Revenue Agency (CRA) website? If not, you will have to contact the CRA for more help with this issue. If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency