Question

Why am I unable to enter licence code in new 2021 standard program, tried disk and download. Using WIN10

Forum|Forum|4 years ago
February 14, 2022
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If you bought TurboTax at a retailer (Costco, Walmart, Staples, etc…), please make sure that you are using the code that came in the package. It may be on a slip of paper or on a scratch-off card. It is not on the outside of the box or on your receipt.

If you are still not able to resolve your code issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us