Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
E
etdeux
February 20, 2022
Question

Why are all options are locked

  • February 20, 2022
  • 1 reply
  • 0 views
Program has been installed (as download and from disk) and computer re-started 8 times.

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    February 21, 2022

    Please try clicking on the "Continue" button in the bottom right until you reach the "Income & Expenses" section. Everything should unlock at that point.

     

    If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us

     

     

    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification