Question

You can't proceed further because one or more of your tax forms is currently unavailable. Pls check back later!? Why take payment if I can't download tax return either?

Forum|Forum|4 years ago
February 24, 2022
1 reply
0 views

I am not impressed that I paid for a service that wasn't provided and I cannot download my completed return either. This is horrible.
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TurboTaxSusan

If you are not able to file and are seeing a message about locked forms, please see this TurboTax FAQ for more information: Why does TurboTax say my forms are locked or haven't been finalized?

The T2125 and the T776 forms have already been unlocked, so please try again if you have self-employment or rental income. We will update the FAQ as additional forms become available.

If you don’t have any of the forms on the list but you are still seeing this error message, please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us