Your program only splits one pension, not two as per T4A and per T4-RCA, Both pensions are eligble for splitting but the Optimizer only accepts one. How to fix?
Your program only splits one pension, not two as per T4A and per T4-RCA, Both pensions are eligble for splitting but the Optimizer only accepts one. How to fix?
Only one joint election to split pension can be made for a tax year. If both spouses/common-law partners have eligible pension income, they will have to decide who will act as the transferring spouse/common-law partner and who will be the receiving spouse/common-law partner.
When one spouse has two pensions eligible for pension splitting (and the other spouse has none) your program only allows splitting one. CRA does not accept putting the two together when one is a T4A and the other one is a T4-RCA. How to proceed?
Will do. Please let me know when you correct this issue in your program.
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line. If the issue is not resolved please ask for an escalation so an investigation can be done.
Thank you for choosing TurboTax.
TurboTax Expert Assist
Get answers to all your tax questions
Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.