Question

Is there any way to increase font size? I have to use a magnifying glass. I do not have this issue with any other program or app

Forum|Forum|3 years ago
March 30, 2023
3 replies
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If you are using TurboTax Online, you can increase the font size by clicking into an area using [Ctrl]-[+] on your keyboard. To decrease the font size use [Ctrl]-[-]. This works on most web-pages.

If you are still having problems viewing text or other items on the screen, you can change the scaling of things in Windows itself.

Thank you for choosing TurboTax.

G

gcas333958Author

[ctrl[ [+] works for web pages and some Turbotax dialogue screens. If I change windows scaling everything else is too large.

My issue is with the forms - e.g rental income. You fill the form directly but the form size is way too small - hence the magnifying glass. It seems crazy to me that I need to change the windows scaling for this program only. I also can't believe I am the only person having a problem.

I use the downloaded version.

Thanks

T

TurboTaxBrenda

I'm using TurboTax 2024 on my desktop, and the display screen is unreadable. Menu labels are too short, so I can only read half of the menu title. There is no menu entry labeled "View", so I cannot Zoom to enlarge the text - and if I could, would the surrounding formatting allow the larger text to be displayed? As a long-time user, this is a very disappointing user experience. Can this be fixed, or do I need to use another product?

We suggest that you contact our phone support team who will view your screen and assist you. Also, they can enter an investigation into this issue so that it can be fixed in the future.

Thank you for choosing TurboTax.

C

C6H6tp5

Yes. I am using my MacBook pro by holding down: Option + Command + 8 to activate big fonts. I opened it up in the LG (32 inches) – FONTS ARE REALLY BIG! To center it – you must adjust and play with it when you hit – Option + Command + 8 one more time to deactivate it. Hope this helps!
NOTE: Turbotax, Home & Business 2023

TurboTaxSusan

@C6H6tp5 Thank you for your post, but this is the forum for TurboTax Canada. The Canadian version of TurboTax CD/Download is for Windows 10 & 11 only - Mac shortcuts won't work.

K

kennett

So there is no way to fix this? This is absurd! I'm using a macbook and the font is probably 4 or 5.

TurboTaxSusan

@kennett We don't support TurboTax CD/Download on Mac in Canada, as it is for Windows only. For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.