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September 15, 2024
Question

E-file status update not working TT 2023 Home & Biz

  • September 15, 2024
  • 1 reply
  • 0 views

I e-filed my Federal and State returns several days ago and I received an email message from TurboTax indicating that my returns were rejected. The efile status in the software is not updating and it does not provide an option to resubmit the returns. The efile status in the Turbo Tax program is "pending" eventhough the returns have been rejected.  The prgoram had the same problem last year and requires an update from Turbo Tax. I can see several reports of this issue so I am wondering why it hasn't been resolved. And what I can do to resubmit my efile.

1 reply

September 15, 2024
September 15, 2024

I tried responding with the intuit phone number but it was removed. If you search Turbo Tax support, you should be able to locate the phone number.

September 15, 2024

@multijfgtt wrote:

I tried responding with the intuit phone number but it was removed.


It's the spam filter.


I thought you were asking me for the phone number. I have wasted plenty of time with TT support on the phone. No resolution.