Question

I downloaded TT2021 Premier from Amazon. The Federal works and updates etc. The state portion simply keeps going in a loop saying its all uptodate. Cannot work on state.

Forum|Forum|4 years ago
January 25, 2022
1 reply
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Ive disabled all firewalls , uninstalled tt2021 , and reinstalled again from Amazon. No Help

TurboTax Online

@vsmktm03 I don't work for TT but found this link to help you out https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/00/1127787

Hope this helps!

**I don't work for TT. Just trying to help. All the best. ***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.

V

vsmktm03Author

Thanks, I had seen this a few days ago , but when I try to apply it, it appears its meant for fixing a similar problem in 2020, and running it looks like it will clean up the "states" module in my 2020 TTax and not 2021.

TT needs to issue a version that will work for 2021 state tax download issue.

Right now nothing is working and although I paid for Federal and State , unless TT sends out a fix , only option left for me is to do the state tax manually.

K

Kishore_Susmita

Thank you !

I was trying to download - ( from within the 2021 Premier Federal + state version ) - for the state of Ohio, which I understand has released its forms , at least the preliminary ones , with updates to follow.

When I start my state tax portion, a pop up window tells me its going to save my current work etc. , and then download Ohio specific forms, then it says 'down loading' , then I get the check mark and message 'your software is up to date"

But if I hit begin state tax , it simply keeps going in this endless loop. Its similar to the problem reported last year.

Did you ever find a solution for this from turbo tax?

I have been trying for the last two years to get it work and still have not filed my 2021. My Federal is ready but states of NY and NJ are just downloading, installing, ready to go, downloading, installing, ready to go, downloading, installing, ready to go, downloading, installing, ready to go, downloading, installing, ready to go, never ending loop. Sorry for the long read.