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March 16, 2022
Question

Stuck in loop on tuition tax breaks (NY state, Premier desktop)

  • March 16, 2022
  • 1 reply
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I've completed my Federal tax entry and review and am now working through my NY state return, when I've hit a loop that I cannot get out of. I'm using the desktop edition of Premier and have downloaded the latest update, but every time I relaunch I get placed right back in the middle of the loop, with no apparent way out.

 

We made eligible withdrawals from a 529 plan to pay for qualified K-12 tuition for our child, and received a 1099Q, so we entered that info on the Federal form: it recorded the withdrawal as income but it subsequently got zeroed out as an eligible deduction/expense. The software never explicitly asked if it was for college or K-12 tuition, only if it was for a qualified use, which it was.

 

Now, in the NY form, we're presented with a screen titled "Tax Breaks for College Tuition" that asks if our child was an undergrad in 2021. I answer 'No' and click continue, and am served a screen that says "This Student Doesn't Qualify for Tuition Tax Breaks". There is no question to answer, just a 'Back' and a 'Continue' button. When I click 'Continue', I am again served the previous screen ("Tax Breaks for College Tuition") asking about whether our child was an undergrad. And back and forth. Rinse and repeat.

 

If I click the 'Show Relevant Form' button at the bottom of the screen, it calls up the "College Tuition Qualified Expenses Optimization Worksheet", so I'm inferring that the software is assuming the 529 withdrawal was for college tuition even though there have been other eligible uses of 529 withdrawals for at least a couple years now.

 

This seems like a clear software glitch. Anyone else experience this or have any suggestions for getting unstuck from this loop?

    1 reply

    KrisD15
    March 18, 2022

    On the Federal screens, after the 1099-Q is entered, select Done and on the next screen, the level of education the distribution was used for is asked. 

     

    Please Edit/Update the 1099-Q on the Federal return.

     

    Deductions & Credits

    Education

    ESA  and 529 qualified tuition programs (Form 1099-Q)

     

     

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    March 22, 2022

    Thank you very much for the reply, but this did not resolve the issue. I walked back through the 1099-Q details on the Federal level and everything was set correctly, including the education level as illustrated in your screenshot. I checked the Deductions & Credits on the Federal level as well and it too specifies elementary school and not college. I even deleted the 1099-Q data and re-entered it fresh.

     

    But the NY filing keeps locking me into this loop by asking if child was an undergrad in 2021, and bouncing back and forth between two screens when I say no.

    March 23, 2022

    Sounds like you may indeed be caught in a computer loop.  Let's delete cookies, history and reboot.  We have not identified any programming issues on the NY education deduction so this could be just a computer hang-up.  

     

    Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

     

    On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

     

    Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

     

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